Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Baucom's Auto Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Baucom's Auto Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Baucom's Auto Service in Portsmouth

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Partners

ACDelco
ASE (Automotive Service Excellence)
IDENTIFIX
Jasper Engines & Transmissions
BG Products
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

I took my Subaru in for a serious oil leak. I left the vehicle with Lenny, he called me back about 30 minutes later and explained in detail what was wrong and a reasonable price to fix it. He also agreed to change my plugs while he had half my engine tore down. I forgot to mention this was the Wednesday morning before Thanksgiving. Lenny and his shop man had my car finished by the end of the day. I'm very pleased with the work they didand happy to be on the road again. I recommend Baucom Auto to anyone needing a auto mechanic. Thank you Lenny for your top notch service. quotes-image
, 11/29/2024
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Highly recommended! From someone not from the area looking for a small shop for automotive repairs I will continue to bring my vehicles to Baucoms auto from here on out! Couldn't ask for a better shop! Thank you!quotes-image
, 10/28/2024
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