REVIEWS

I took my Subaru in for a serious oil leak. I left the vehicle with Lenny, he called me back about 30 minutes later and explained in detail what was wrong and a reasonable price to fix it. He also agreed to change my plugs while he had half my engine tore down. I forgot to mention this was the Wednesday morning before Thanksgiving. Lenny and his shop man had my car finished by the end of the day. I'm very pleased with the work they didand happy to be on the road again. I recommend Baucom Auto to anyone needing a auto mechanic. Thank you Lenny for your top notch service.

Bob Powell

Highly recommended! From someone not from the area looking for a small shop for automotive repairs I will continue to bring my vehicles to Baucoms auto from here on out! Couldn't ask for a better shop! Thank you!

Liz Sill

Very honest man! We bring him all of our vehicles. His prices are the most fair of any reputable repair shop I have ever personally been to, also he gets work done quickly!

Lauren B

We have nothing but good things to say about Lennie and the work his has done on our vehicle. He is transparent and fair on his pricing. We were really desperate to find a good mechanic after getting ripped off by a different one. My husband and I really appreciate finding a mechanic that you actually get to talk to and explain the issues you are having, instead of just talking to a receptionist at the front. I recommend Baucoms to everyone we know who needs any mechanic work done and doesn't have their own trusted mechanic.

Nicolette Oliver-Frey

My dudes never disappoints, Im an Engineer and there's not enough stars to rate thier customer service, honesty, production and quality of work. Baucoms " The Trusted" Auto Service!!

Anthony Haywood

Mr. Baucom and his associates are friendly. I've been utilizing their shop for 3 years, and every time I'm surprised with efficiency and reasonable prices. It's my families go to for any issues, he also recommends other shops for work not performed at his shop. 10/10

Thomas Wilson

Owner is a super knowledgeable guy and very personable. Military friendly.

Will Jackson

Wonderful shop.

Lorenxo Dow II

Great honest service. As a woman it is hard to find an honest auto repair service; They exceeded my expectations. Took care of an oil change, diagnostic, tire rotation, brake pad and rotor replacement, and bulb replacement in 3 hours. Great customer service and very sweet owner.

colby camara

Super great guys work here and do an amazing job, highly recommended.

Mathew Focke

Baucom's is going to be my go-to as long as I'm in Virginia. Excellent work, excellent service, excellent prices.

Steph B.

Lenny Baucom can flat fix a car, and he knows how to run a business: He treats me the way I want to be treated, besides simply solving my problems.

RogerDavis795

I don't even know where to start! They were so friendly and helpful. My car broke down last week and in the midst of getting it towed/figuring out what to do, they told me to bring it right over and they'd see what they could do. Within a couple hours they called me with a full game plan and quote and fully got my car up and running in just a couple days. I was scared my jeep was done for but I drove it to work today and it feels great. I'll definitely be back for all my car's maintenance. If you're like me, a woman who doesn't know much about cars/gets nervous about being overcharged, this is the place to go. They are very honest and reasonable. I'm so happy I found a place I can trust :) thank you guys so much!

Sarah Duncan

Best place for car repair in the portsmouth area. Period. They are about doing the right thing no matter what. Bring your vehicle here and you'll have nothing to worry about. Fair prices and the best customer service.

Chase Herring

Mr. Baucom has served me well with the maintenance and repair of my vehicles. His prices have been reasonable and does quality work. He has been honest in his dealing with me.

jasper lewis

Smart, efficient priced right quality service

wreckmaster va

They worked on my F 150 4x4 got my distributor right it was three teeth off got it running then drove it in and put a timing light on it and got it straight and charged me ea good price even give me a discount for paying cash

robert humphries

Great work, efficient.

Anthony LoMonaco

These guys have serviced ALL of my personal and business vehicles for over 15 years. Honesty is my number one thing and the reason I keep all my business here.

Kevin Johnson

You can alway count on Baucom's to do superior work at a reasonable price. It is the only place I'll take my car for repairs.

Martin Hill

Place is awesome. Honest work for fair prices. I called first thing in the morning to see if I could bring my truck in and eight hours later my truck is running clean with a new alternator. They do the work you ask to be done and don't try to dupe you into paying extra for work you don't need. Best place in Portsmouth to take your vehicle if you don't have disposable income.

Joshua Salinas

The only mechanic that I trust!

cynthia shipman

By far the best auto shop in Hampton roads. I've taken all my cars here and Lenny has always provided a clear understanding of what the issues are and how he wants to fix them. Constant communication and GREAT mechanic work. Fair, honest and reliable. It's hard to find nowadays but man am I happy I found Lenny at baucoms. Customer for life!!!

Chad Galsband

Went here to get my starter changed out. The mechanic who spoke to me was friendly, straightforward and gave me a fair price. It can be hard to find good work, but this place does it.

ricky ?The Chad? bobby3870

Great timely service

Valerie John-Smith

Honest people and they work fast..

Parris Thomas

Lenny is straightforward and honest about what your car does or doesn't need. He and his guys there keep you updated on the progress of repairs, and has made sure to get permission before doing any work. As long as we're in the Hampton Roads area, Baucoms is our mechanic.

Steven R

I've had to go here twice for emergency repairs and both times I was extremely pleased with the service as he got me in and out quickly so I can keep the truck on the road making money. No pressure service that doesn't try to nickel and dime you to death. Need help??? Check them out.

Daniel Hoyt

Lenny was great! Got my car in quickly and didnt charge me an arm and a leg. He was very honest and patient with me when i had a bunch of questions! Definitely will return here for any repairs needed.

Heidy Quintanilla

Lenny and John have been taking care of my vehicles for years. Honest, dependable and fair.

Jeremy Stewart

Great mechanics, honest work and experience hard to find qualities in a local atmosphere get your car fixed @baucom auto

Justin Ratcliff

I was impressed with Baucom auto they are honest and they give you your best and worst case scenario and when I picked up my truck today he informed me of another problem and I like that they are informative on whats going on with your vehicle

Common_Sense_Millenial

Fantastic service, fair prices and good mechanics, they'll be honest about what needs to be fixed ASAP and what can wait.

Kai Sutherland

Lennie is a very transparent honest person, who worked with me to get a car I bought from auction together. He let me know every step of the way what was going on and he was very affordable and conducted repairs exependintly. I am definitely recommending this shops service to anyone who needs it. Thanks again to Lennie and his team.

Desmond Rapach

I don't review many places but I had to say something about this shop. I usually dread taking my car in to shops and brace myself to be told something is wrong with my car that isn't what I even brought it in for. This place was completely different. I was helped very quickly and received a call nearly within an hour about my vehicle issue. They made the repairs very quickly and charged me an EXTREMELY fair price for their services. I cannot recommend them enough. I will be bringing all my vehicles here from now on.

Trevor Jackson

It's hard to find an honest mechanic but Lennie and his crew are truly a trustworthy. I've had brakes, ac, and general maintenance done by them and Lennie is always upfront and very fairly priced. It has taken me 19 years to find a great shop after my old mechanic retired and I highly recomend Baucom's.

Len Buccellato

Seemed honest

jonathan Penn

They do real good work with good prices.

Eric H

Very honest & great work done on your car.

Helen Morrissette

Honest owner who was very kind. Would definitely come back.

Aaron Kass

Great work. Fair price.

Reemy s.

This is an amazing place to go the owner is a no-nonsense and does not take advantage of people that do not understand cars. He's very straightforward and willing to work with people. I have found my permanent car guide to go to. I don't have any better words of how happy I am with the services I've received from

Susan Foust

Needed a small service, got me in and out fast

Timothy Ross

Great

stef hubert

Top rate service!!!

Amber Martin

Best & most reliable Aoto service shop in town.Honest & professional service.Have been dining here for 15 years

Robert Morrissette

Lenny and John always make sure my vehicles are good and they don't do any unnecessary work unless you specifically want it everyone I have recommended says Baucom is their mechanic from now on

Jody Walker

Friendly, fair priced and trustworthy. Lennie and John.

Sharon Katzman

One of the most honest mechanics you will ever meet. They tell you only what your car actually needs without attempting to up-sell or gauge you. Pricing is right on the money and the work is top-class.

Christian Baucom

Fast service, good pricing, always take care of me right away when I stop by! Friendly and knowledgeable technicians. Highly recommend for auto needs.

Maggie Davis

Check my wife's vehicle in to be repaired because of a brake issue. Two months ago Lenny fixed it and then I brought it back for the same reason. He looked at it, made the repairs and did not charge me. You want an honest auto mechanic to take your vehicle to? Look no further than Baucom Auto.

Andy Sutter

Fair pricing. Honest and great service! The reviews are spot on. Will be taking my car here for future work when needed. Highly satisfied!

Amber Sargent

Service is great, atmosphere a bit "cold" initially until owner took the time to know me

Tamiko Jones

Great and fair machanic

cynthia shipman

These guys are honest and very good at what they do. If you want your vehicle's problems diagnosed and repaired correctly Baucom's is definitely a great choice.

Derrick Jones

He's respectful . He won't do any unnecessary work and he keeps you updated on the progress. He does great work.

Tony dobbin

great service

Barry Beachum

Every review of this place was pretty accurate. Quite satisfied.

Dee Jay

Lenny is a very good mechanic and has serviced many of our vehicles over the last several years. He has fair prices and only does what needs to be fixed. Highly recommended David Ratcliff Olde Towne

David Ratcliff

Five Star Service.

Ronald V.

These guys are honest and very good at what they do. If you want your vehicle's problems diagnosed and repaired correctly Baucom's is definitely a great choice.

Derrick J.

He's respectful. He won't do any unnecessary work and he keeps you updated on the progress. He does great work.

Tony D.

Great service!

Barry B.

5 Stars!

Antonio P.

Every review of this place was pretty accurate. Quite satisfied.

Dee J.

Fair prices, honest, professional .... I haven't had to take my car back because of something not being done properly or to question a suspicious malfunction after a job was completed.

Stephanie B.T.

They are honest and fast! Lennie is down to earth and wouldn't take my car anywhere else!!!

Angela H.

I would HIGHLY recommend Baucom's. Lennie and John treat you like family and always take care of the problem. They are honest and fair, best prices, too. This is my shop for life. You can't do better than this.

Paige T.

I love going to Baucoms becuase the owner is always honest about repairs and will give you an estimate. He will even look over your car and tell you which parts may be going bad or what you will need to replace in the next couple of months or year. He would also give me advice on where to go if he couldn't repair my car in his shop. It is very refreshing to go to a car shop and not be scammed. I will go there again and again.

Anonymous

Lenny Baucom is a fair and honest person. His place has been fixing my cars for over 4 years now and he gives you great service with a fair price.

Andy S.

Lenny is a very good mechanic and has serviced many of our vehicles over the last several years. He has fair prices and only does what needs to be fixed. Highly recommended!

David R.